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Frequently Asked Questions
  1. Where do you ship your products from?
  2. Where are your products manufactured?
  3. How long will it take to receive products that I order?
  4. What are the warranties for your products?
  5. Why do you use Google Check Out as your credit card processing provider?
  6. Do you charge sales tax to buyers from any states?
  7. How long have you been in business?
  8. What other sites does your company operate?
  9. Can we receive references from satisfied customers of yours?
  10. How high does the resolution need to be on my graphics?
  11. Why won't some of my web site images work for my photo murals?
  12. How may watts/amps are needed for my lights?
  13. Because there are new airline restrictions, will my display be allowed on as baggage?
  14. What type of payments do you accept?
  15. What shipping methods do you use?
  1. Where do you ship your products from?
    Because we represent multiple manufacturers, products are shipped from a variety of midwest and west coast manufacturers.

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  2. Where are your products manufactured?
    Most are manufactured or assembled in the U.S. except for our line of Pop Up Displays which are made in China.

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  3. How long will it take to receive products that I order?
    That depends totally on which line of products that you're ordering. As an example, most lighting and brochure stands ship the same day whereas, pop up displays with photo murals will ship in 7-10 business days. Most items will ship within 3-5 business days. Ask your representative about the turn around time for the specific items you're looking at.

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  4. What are the warranties for your products?
    All of our products are guaranteed by the manufacturer to be free from all defects when you receive the product. Should you receive a product that is defective, we'll send you a replacement or at our sole discretion, have you return the product you purchased at our expense for repair. It is in our best interest to have satisfied customers and will do whatever it takes to be fair with our customers and act with integrity in all our actions.

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  5. Why do you use Google Check Out as your credit card processing provider?
    Google has established a superior reputation in the credit card processing industry for security and accuracy and has much more competive fees than all of their other competitors. In addition, we can send our clients a form to use to process their credit cards with which allows us to do so without knowing our clients credit card numbers which we feel is another layer of protection for our clients.

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  6. Do you charge sales tax to buyers from any states?
    No, Shopforexhibits is located in a state that doesn't have a sales tax so does't collect a sales tax from anyone.

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  7. How long have you been in business?
    We've been in the retail internet business for approximately 3 years, exhibit manufacturing for 19 years and in the trade show decorating business for 10 year. All together, we've got a great depth of knowledge into the business of trade shows and trade show exhibits.

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  8. What other sites does your company operate?
    We also own and operate www.shopforexhibits.com which is almost identical to this site in the product lines we carry, except for the pop up and flat panel displays which are made overseas and have a substantially lower price point.

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  9. Can we receive references from satisfied customers of yours?
    Yes, upon request, we're happy to provide references of customers for any product lines we've sold and serviced.

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  10. How high does the resolution need to be on my graphics?
    We suggest nothing lower than 150, but keep in mind that if your images have a lot of detail, you may want to create them in even higher resolution.

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  11. Why won't some of my web site images work for my photo murals?
    All web site images are at 72 dpi, so if you try and use one of those for a large photo mural image, they will print at something between jagged edges to total blure. They need to be at least 150 dpi?

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  12. How may watts/amps are needed for my lights?
    Each halogen light is 200 watts or approximately 2 amps. Most trade show power is sold in incriments of 500 or 1,000 watts or Amps, and you can determine the amount of Amps that you need by taking the number of watts that each electrical item that you're using has, and divide by 100 and that will roughly give you the number of Amps that you will need.

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  13. Because there are new airline restrictions, will my display be allowed on as baggage?
    Most display cases may be shipped as baggage on airlines, but each airline has it's own policies. There are new federal policies that all airlines have adopted since 911 that require some type of additional fee for all baggage or containers over 50 pounds. Please refer to your airline policies and procedures guidelines. In all instances, there will be extra fees involved.

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  14. What type of payments do you accept?
    We offer online processing of Visa, Mastercard and American Express through Google Check Out Program. Please call toll free for more information at 1-800-342-9579.

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  15. What shipping methods do you use?
    All exhibits are shipped via UPS, FedEx, or commercial air freight carrier. We choose the carrier based upon level of service that's needed, size of the product, and cost compared to each other.

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